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I Lost My Stuff in Korea: What To Do If You Lose Your Luggage (or Any Item) in Korea


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If you’ve lost an item in Korea, don’t worry! There are several ways to track and retrieve lost belongings efficiently, whether you misplaced them in an airport, on public transport, or elsewhere.




General Lost Items


National Police Agency's Lost and Found Integrated Portal (LOST112)


LOST112 is Korea's National Police Agency's integrated portal for lost and found items, where items found in public places are held for up to 7 days before being transferred to the police for longer-term storage.


Website: LOST112

  • Steps to Use:

  1. Select the category (e.g., '지갑' for wallet).

  2. Choose the region from the top-right drop-down.

  3. Select the date period.

  4. Search and review the results under the headings for the tracking number, item, owner (if identified), location, contact number, and date reported.


Travelers' Hotline

For additional assistance, you can always contact the Travelers' Hotline: tel: 📞 1330


I Lost an Item at the Airport

Airport

Department

Contact

Incheon International Airport

Lost and Found Center

+82-32-741-3110/3114 Airport Police: +82-32-740-0112 Email: find3110@gmail.com

Gimpo International Airport

Airport Police

+82-02-2660-4097

Gwangju Airport

Operation Team

+82-062-940-0315

Gimhae International Airport

Lost and Found Center

+82-051-974-3776~7

Yeosu Airport

Airport Police

+82-061-682-6400

Jeju International Airport

Lost and Found Management Center

+82-064-797-2521~2

Pohang Airport

Operation Team

+82-054-289-7240

Daegu International Airport

Lost and Found Center

+82-053-980-5320

Yangyang International Airport

Operation Team

+82-033-670-7316

Ulsan Airport

Airport Police

+82-052-241-4375

Sacheon Airport

Operation Team

+82-055-831-9317

Cheongju International Airport

Lost and Found Center

+82-043-210-6325

Gunsan Airport

Operation Team

+82-063-469-8310

Muan International Airport

Operation Team

+82-061-455-2315

Wonju Airport

Operation Team

+82-033-340-0309

I Lost an Item on the Subway

Seoul Subway Lines

Lost and Found Office

Contact

Hours

Lines 1 and 2

City Hall Station

📞 +82-2-6110-1122

09:00 ~ 18:00 (Weekends and holidays)

Lines 3 and 4

Chungmuro Station

📞 +82-2-6110-3344

09:00 ~ 18:00 (Weekends and holidays)

Lines 5 and 8

Wangsimni Station

📞 +82-2-6311-6765, 6768

09:00 ~ 18:00 (Weekends and holidays)

Lines 6 and 7

Taereung Station

📞 +82-2-6311-6766, 6767

09:00 ~ 18:00 (Weekends and holidays)

Line 9

Dongjak Station

📞 +82-2-2656-0009

09:00 ~ 18:00 (Weekends and holidays)

Busan Subway Lines

Lost and Found Office

Contact

Hours

Lines 1, 2, 3, and 4

Seomyeon Station Customer Service Center

📞 051-640-7339, 051-678-6191

09:00 ~ 18:00

All lines (after hours)

Daesa Station (After office hours and holidays)

📞 055-310-9609

After office hours


I Lost an Item on the Train

Service

Contact

Hours

Additional Information

KTX Lost and Found Center

Tel: +82-2-1599-7777

8:00 a.m. to 10:00 p.m. daily

A’REX (Airport Rail)

Tel: +82-32-745-7777


I Lost an Item in a Taxi


If you paid with cash or don’t remember the taxi details, contact the Taxi Association in your city and provide detailed information about your route.

Service

Contact

Additional Information

Seoul Private Taxi Association

Tel: 1544-7771

SPTA Website (→ Customer Center → Register Lost Item)

Seoul Taxi Association

Tel: 02-2033-9200

STJ Website (→ Customer Center → Lost & Found)

I Lost an Item on the Bus


Seoul Public Transportation Lost & Found Website (Korean Only)

  • Seoul Public Transportation Website

  • Steps to use:

  • Click on the "Obtained Items List" (습득물 리스트) window.

  • Enter the location where you lost your belongings (습득 장소), object type (습득물), and date (습득일), then press the search button.

  • Check if your lost item is listed.

  • Contact the person in charge to retrieve your item.


Losing your belongings in Korea doesn’t have to be a nightmare. With the right information and quick action, you can recover your items or replace them without too much hassle. Safe travels!


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