If you’ve lost an item in Korea, don’t worry! There are several ways to track and retrieve lost belongings efficiently, whether you misplaced them in an airport, on public transport, or elsewhere.
General Lost Items
National Police Agency's Lost and Found Integrated Portal (LOST112)
LOST112 is Korea's National Police Agency's integrated portal for lost and found items, where items found in public places are held for up to 7 days before being transferred to the police for longer-term storage.
Website: LOST112
Steps to Use:
Select the category (e.g., '지갑' for wallet).
Choose the region from the top-right drop-down.
Select the date period.
Search and review the results under the headings for the tracking number, item, owner (if identified), location, contact number, and date reported.
Travelers' Hotline
For additional assistance, you can always contact the Travelers' Hotline: tel: 📞 1330
I Lost an Item at the Airport
Airport | Department | Contact |
Incheon International Airport | Lost and Found Center | +82-32-741-3110/3114 Airport Police: +82-32-740-0112 Email: find3110@gmail.com |
Gimpo International Airport | Airport Police | +82-02-2660-4097 |
Gwangju Airport | Operation Team | +82-062-940-0315 |
Gimhae International Airport | Lost and Found Center | +82-051-974-3776~7 |
Yeosu Airport | Airport Police | +82-061-682-6400 |
Jeju International Airport | Lost and Found Management Center | +82-064-797-2521~2 |
Pohang Airport | Operation Team | +82-054-289-7240 |
Daegu International Airport | Lost and Found Center | +82-053-980-5320 |
Yangyang International Airport | Operation Team | +82-033-670-7316 |
Ulsan Airport | Airport Police | +82-052-241-4375 |
Sacheon Airport | Operation Team | +82-055-831-9317 |
Cheongju International Airport | Lost and Found Center | +82-043-210-6325 |
Gunsan Airport | Operation Team | +82-063-469-8310 |
Muan International Airport | Operation Team | +82-061-455-2315 |
Wonju Airport | Operation Team | +82-033-340-0309 |
I Lost an Item on the Subway
Seoul Subway Lines | Lost and Found Office | Contact | Hours |
Lines 1 and 2 | City Hall Station | 📞 +82-2-6110-1122 | 09:00 ~ 18:00 (Weekends and holidays) |
Lines 3 and 4 | Chungmuro Station | 📞 +82-2-6110-3344 | 09:00 ~ 18:00 (Weekends and holidays) |
Lines 5 and 8 | Wangsimni Station | 📞 +82-2-6311-6765, 6768 | 09:00 ~ 18:00 (Weekends and holidays) |
Lines 6 and 7 | Taereung Station | 📞 +82-2-6311-6766, 6767 | 09:00 ~ 18:00 (Weekends and holidays) |
Line 9 | Dongjak Station | 📞 +82-2-2656-0009 | 09:00 ~ 18:00 (Weekends and holidays) |
Busan Subway Lines | Lost and Found Office | Contact | Hours |
Lines 1, 2, 3, and 4 | Seomyeon Station Customer Service Center | 📞 051-640-7339, 051-678-6191 | 09:00 ~ 18:00 |
All lines (after hours) | Daesa Station (After office hours and holidays) | 📞 055-310-9609 | After office hours |
I Lost an Item on the Train
Service | Contact | Hours | Additional Information |
KTX Lost and Found Center | Tel: +82-2-1599-7777 | 8:00 a.m. to 10:00 p.m. daily | |
A’REX (Airport Rail) | Tel: +82-32-745-7777 |
I Lost an Item in a Taxi
If you paid with cash or don’t remember the taxi details, contact the Taxi Association in your city and provide detailed information about your route.
Service | Contact | Additional Information |
Seoul Private Taxi Association | Tel: 1544-7771 | SPTA Website (→ Customer Center → Register Lost Item) |
Seoul Taxi Association | Tel: 02-2033-9200 | STJ Website (→ Customer Center → Lost & Found) |
I Lost an Item on the Bus
Seoul Public Transportation Lost & Found Website (Korean Only)
Steps to use:
Click on the "Obtained Items List" (습득물 리스트) window.
Enter the location where you lost your belongings (습득 장소), object type (습득물), and date (습득일), then press the search button.
Check if your lost item is listed.
Contact the person in charge to retrieve your item.
Losing your belongings in Korea doesn’t have to be a nightmare. With the right information and quick action, you can recover your items or replace them without too much hassle. Safe travels!
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